cookie icon
We use cookies to give you a personalized experience & ads. By using this site, you agree to our cookie policy. Learn more here.
I Agree
HELP
X
FAQS
CONTACT US
Frequently asked questions

Frequently Asked Questions


+
I received a Free Spins voucher, how do i claim it?
  • Once you login to the site, any Free Spins vouchers that you have been credited will be shown in the My Account section. Clicking on this link will launch your Free Spins vouchers.
+
How do I cash out and get paid?
  • You can request a payout at any time from the banking section of the members area. Your payout request will be processed after 48 hours. You can also cancel a payout request at any time within 48 hours.
+
Are my payment card details secure?
  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.
+
How do I get support?
  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.
+
Your question remains un-answered?
Promotion image

Significant Terms & Conditions

First-time depositors only (18+ UK exc NI). Min Deposit: £10. Max Offer: 25 Free Spins [on a game of our choice]. Promo code: PLAY25. Free Spins Winnings will be capped at £2.50 and credited as bonus funds. 40x wagering applies to bonus funds. Games Bonus winnings are capped at £100 + original bonus amount. Games bonus funds may only be used on selected games only. Unused Free Spins expire after 7 days. Wagering requirements vary by game. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions & full T&Cs apply. Valid until further notice.

Welcome Offer

Terms and Conditions

  1. First-time depositors only (18+ UK Only - excluding players based in Northern Ireland)
  2. This is an ongoing promotion, currently without an end date. We will provide reasonable notice of when the promotion is to come to an end
  3. This offer can be claimed once during the promotional period
  4. This promotion cannot be used in conjunction with any other bonus and a valid promo code (PLAY25) must be used to claim the offer
  5. Minimum Deposit is £10
  6. Max Single Offer is 25 Free Spins. Free Spins will be credited instantly on a game of our choice
  7. Once players have used all of their Free Spins, the total winning points they have accumulated from using the Free Spins will be converted into real cash. Every 100 points = £1 in real cash (subject to the maximum winning amount below)
  8. Any Free Spins winnings, if applicable, will be capped at £2.50 and will be credited as bonus funds
  9. Bonus funds from Free Spins winnings must be wagered 40x before being eligible for withdrawal
  10. Games Bonus winnings are capped at £100 + original bonus amount
  11. Once players use all Free Spins, the total winning points that they have accumulated from using the Free Spins will be converted into real cash: Every 100 points = £1 in real cash (subject to the maximum winning amount below)
  12. Free Spins winnings will be granted only after all Free Spins have been used
  13. Any unused free spins will expire 7 days after being credited
  14. Wagering order: when placing a bet, real money funds will always be used before bonus funds
  15. If you request a withdrawal from your real money bankroll before fulfilling the following wagering requirements you will lose all active/pending bonus funds
  16. Not all Instant Games contribute the same amount towards wagering requirements. The following is a list of contributions for each individual game type: Video Slots, PJP & Slots, Arcade, Scratch Cards & Keno = 100%. Hi-Lo Games, Roulette Games, Live Roulette, Blackjack Games, Live Blackjack Games & Video Poker = 0%. For example, if you wager £500 on Roulette, there will be no contribution towards the wagering requirements
  17. Withdrawing funds: The amount you are able to withdraw from your account via cashier is subject to a minimum withdrawal amount. If your withdrawal request is for less than the minimum amount, the amount you have requested to withdraw will be returned to your Bankroll. You can find more details about our withdrawal limits in our Withdrawal Policy
  18. Your deposit balance (defined as Transaction Balance under our Withdrawal Policy) is available for withdrawal at any time (UK only). General withdrawal terms apply. For further info see our Withdrawal policy
  19. Slots Angel may vary or cancel any promotion, bonus or special offer at any time. Other than where necessary to prevent fraud or other similar unlawful behaviour, any such variation or cancellation will not apply to you if you have already opted into the promotion, bonus or special, made a deposit in expectation of receipt of a bonus or other benefits offered, and/or commenced play in relation to the promotion, bonus or special offer prior to the date of the communication of the variation or cancellation
  20. Slots Angel reserves the right to deny bonuses if players are found to be taking advantage of our bonus offers or partaking in any other deceitful activity across the sites operated by the Company
  21. Slots Angel maintains the right to disqualify or exclude any player from this promotion, at its sole discretion
  22. Withdrawal policy
  23. Bonus policy
  24. General terms and conditions

Last updated 10/03/2021