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Frequently asked questions

Frequently Asked Questions


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I received a Free Spins voucher, how do i claim it?
  • Once you login to the site, any Free Spins vouchers that you have been credited will be shown in the My Account section. Clicking on this link will launch your Free Spins vouchers.
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How do I cash out and get paid?
  • You can request a payout at any time from the banking section of the members area. Your payout request will be processed after 48 hours. You can also cancel a payout request at any time within 48 hours.
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Are my payment card details secure?
  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.
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How do I get support?
  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.
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First-time depositors only (18+ UK exc NI). Min Deposit: £10. Max Offer: 25 Free Spins [on a game of our choice]. Free Spins Winnings will be capped at £2.50 and credited as bonus funds. 40x wagering applies to bonus funds. Games Bonus winnings are capped at £100 + original bonus amount. Games bonus funds may only be used on selected games only. Unused Free Spins expire after 7 days. Promo code: PLAY25. Odds of winning vary between players depending on gaming and deposit activity. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions & full T&Cs apply. Valid until further notice.

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Funded players only (18+ UK Only - excluding players based in Northern Ireland). Rewards from level 1 and above. Max Offer: 15 Daily Free Spins and £100 monthly cashback [credited as games bonus]. Free Spins are credited as bonus funds with 40x wagering. Free Spins are valid for 24 hours. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time. General withdrawal restrictions & full T&Cs apply. Valid until further notice.

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Funded players only (18+ UK Only - excluding players based in Northern Ireland). Rewards from level 1 and above. Max Offer: 15 Daily Free Spins and £100 monthly cashback [credited as games bonus]. Free Spins are credited as bonus funds with 40x wagering. Free Spins are valid for 24 hours. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time. General withdrawal restrictions & full T&Cs apply. Valid until further notice.

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You can get your hands on up to 15 Daily Free Spins! That's right and there's more on offer with our loyalty programme.

GET YOUR WINGS

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